Ghyll Cottage home

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Terms and Conditions


Terms and Conditions

Booking

The owners will normally accept bookings by e-mail. If the booking is made

more than six weeks prior to commencement of the holiday, the customer

will be asked to pay a deposit of £100 to confirm the booking, and to

settle the remaining amount six weeks before the commencement of the

holiday. If the booking is made less than six weeks before the

commencement of the holiday, then full payment will be due immediately

upon booking.

Upon making a booking, we ask the customer to please provide their full

name and address, a contact telephone number and information on the number

of people in the party. Please advise whether there will be any dogs in

the party.

Cancellations

The customer is asked to notify the owners of any cancellation as early as

possible. If the owners succeed in obtaining a replacement booking for the

one cancelled, then all monies paid to the owners by the customer in

connection with the cancelled booking will be refunded. If no replacement

booking is made, then no refund will be possible.

The owners reserve the right to cancel a booking for reasons beyond their

control, such as unforeseen damage to the cottage, failure of the heating

system, etc. Under these circumstances, all monies paid by the customer in

connection with the booking will be refunded.

Access to the cottage

Upon receipt of full payment, the owners will send the customer

information on how to access the key to the cottage. The cottage will be

available for the customer from 4pm on the first day of the booked period.

The customer is kindly asked to vacate the cottage by 10am on the day of

departure.

Condition of the property

The owners will ensure that the cottage is properly cleaned prior to the

customer's arrival.

The customer undertakes to leave the property and its contents in the same

condition as at the commencement of the holiday and to leave the cottage

in the same state of cleanliness in which it was found. The owners of the

property should be compensated for any damage and breakages which may

occur. The owners reserve the right to invoice the customer for any extra

cleaning or repair work the customer causes.

ADVISORY NOTE:

Please bear in mind that, typically for period properties,†some features

(upstairs bathrooms in Ghyll Cottage, for example)†are less suited to guests

with certain mobility issues.†In addition, Ghyll Cottage has a low beam at

the foot of the stairs and a low door frame entering bedroom two, so tall

guests are asked to take particular care.

Little Ghyll is all on one†level and beam-free,†but is accessed via 4 uneven

steps down then 4 regular steps up.†The†beck is deep in parts here - historically

sheep were dipped in this stretch of water - so we strongly advise that only

adults stay in the annexe.† Children should be supervised at all times.